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TERMS OF SALES
Between the Individual Céline Guyot Company,
36 rue Victor Hugo, 69002 Lyon
registered with the Lyon Chamber of Commerce and Industry,
under the number SIRET 899 257 075 00015,
represented by Mrs. Céline GUYOT as manager, duly authorized for the purposes hereof.
The company can be reached by email by clicking on the contact form accessible via the home page of the site.
Hereinafter the « Seller » or the « Company ».
And the natural or legal person purchasing the company’s products or services,
Hereinafter, « the Buyer », or « the Customer »
On the other hand,
The following was stated and agreed:
The Seller is a publisher of facial care products and services, facial yoga classes, cosmetic products and beauty tools for consumers,
marketed through its websites (https://celineguyotfacialiste.com). The list and description of the goods and services offered by the Company can be consulted on the aforementioned sites.
Article 1: object
These General Conditions of Sale determine the rights and obligations of the parties within the framework of the online sale of Products or Services offered by the Seller.
Article 2: General provisions
These General Conditions of Sale (GTC) govern the sales of Products or
Services, carried out through the Company’s websites, and are an integral part of the
Contract between Buyer and Seller. They are fully enforceable against the Buyer who accepted them before placing an order.
The Seller reserves the right to modify these conditions at any time by publishing a new version on its website. The GTC then applicable are those in force on the date of payment (or the first payment in the event of multiple payments) for the order. These T & Cs can be viewed on the Company’s website at the following address: https://celineguyotfacialiste.com/conditionsgeneralesdevente
The Company also ensures that their acceptance is clear and unreserved by highlighting
place a checkbox and a validation click. The Customer declares to have read all of these General Conditions of Sale, and, where applicable, the Special Conditions of Sale related to a product or a service, and to accept them without restriction or reservation.
The Customer acknowledges that he has received the advice and information necessary to ensure that the offer meets his needs.
The Customer declares to be able to legally contract under French law or
validly represent the natural or legal person for whom he is committed.
Unless proven otherwise, the information recorded by the Company constitutes proof of
Article 3: Price
The prices of the products sold through the Internet sites are indicated in Euros all taxes included (VAT + any other taxes) and precisely determined on the product description pages. They are also indicated in euros all taxes included on the product order page, and excluding specific shipping costs. For all products shipped outside the European Union and / or DOM-TOM, the price is calculated excluding taxes automatically on the invoice. Customs duties or other local taxes or import duties or state taxes may be payable in certain cases. These rights and sums are not the responsibility of the Seller. They will be the responsibility of the buyer and are his responsibility (declarations, payment to the competent authorities, etc.). The Seller therefore invites the buyer to obtain information on these aspects from the corresponding local authorities. The Company reserves the right to modify its prices at any time for the future. The telecommunications costs necessary to access the Company’s websites are the responsibility of the Customer. Where appropriate also, the
Article 4: Conclusion of the contract online
In accordance with the provisions of Article 1127-1 of the Civil Code, the Customer must follow a series of steps to conclude the contract electronically in order to be able to place his order:
Information on the essential characteristics of the Product
Choice of Product, if applicable, of its options
Indication of the essential contact details of the Customer (identification, email, address, etc.)
Acceptance of these General Conditions of Sale
Verification of the elements of the order (double click formality) and, if necessary, correction of errors.
Before proceeding with its confirmation, the Purchaser has the possibility to check the details of
his order, its price, and to correct any errors, or cancel his order. The
confirmation of the order will constitute the formation of this contract.
Then follow the instructions for payment, payment for the products, then delivery of the order. The Customer will receive confirmation by email of payment for the order, as well as an acknowledgment of receipt of the order confirming it.
The customer will have during his ordering process the possibility to identify
any errors made in entering data and correcting them. The language proposed for the conclusion of the contract is the French language.
The professional and commercial rules to which the author of the offer intends to comply can be viewed in the « additional rules » section of these T & Cs, available on the Seller’s website at the following address: https://celineguyotfacialiste.com
The archiving of communications, the order, the details of the order, as well as the invoices is carried out on a reliable and durable medium so as to constitute a faithful and durable copy in accordance with the provisions of Article 1360 of the Civil Code. This information can be produced as proof of the contract.
For delivered products, delivery will be made to the address indicated by the Customer. For the purposes of successful completion of the order, the Customer undertakes to provide their true identification elements. The Seller reserves the right to refuse the order, for example for any abnormal request, made in bad faith or for any legitimate reason.
Article 5: Products and services
The essential characteristics of goods, services and their respective prices are updated
available to the purchaser on the company’s websites, as well as, where applicable, the
how to use the product. In accordance with Article L112-1 of the Consumer Code, the
the consumer is informed, by marking, labeling, display or by any other appropriate process, of the prices and special conditions of sale and of the performance of the services before any conclusion of the sales contract. In all cases, the total amount due by the Buyer is indicated on the order confirmation page. The selling price of the product is that in force indicated on the day of the order, this one not including the shipping costs invoiced in addition. These possible costs are indicated to the Buyer during the sales process, and in any event at the time of confirmation of the order. The Seller reserves the right to modify its prices at any time, while guaranteeing the application of the price indicated at the time of the order.
When the products or services are not executed immediately, clear information is given on the product presentation page as to the delivery dates of the products or services. The customer certifies having received a detail of the delivery costs as well as the terms of payment, delivery and execution of the contract, as well as detailed information relating to the identity of the seller, his postal, telephone and electronic contact details, and to its activities in the context of this sale. The Seller undertakes to honor the Customer’s order within the limit of stocks of available Products only. Otherwise, the Seller informs the Customer; if the order has been placed, and in the absence of agreement with the Customer on a new delivery date, the Seller will reimburse the customer.
The contractual information is presented in detail and in French. The parts
agree that the illustrations or photos of the products offered for sale have no value
contractual. The period of validity of the Product offer as well as their prices is specified on the Company’s websites, as well as the minimum duration of the contracts offered when these relate to a continuous or periodic supply of products or services. Unless there are special conditions, the rights granted hereunder are granted only to the natural person signing the order (or the person holding the communicated email address).
Article 6: Compliance
In accordance with article L.411-1 of the Consumer Code, the products and services offered for sale through these GTCS meet the requirements in force relating to the safety and health of persons, the loyalty of commercial transactions and consumer protection. Regardless of any commercial warranty, the Seller remains liable for any lack of conformity and hidden defects in the product.
In accordance with article L.217-4, the seller delivers goods in accordance with the contract and is responsible for
lack of conformity existing at the time of issue. It also responds to the faults of
compliance resulting from the packaging, assembly instructions or installation when this has been charged to it by the contract or has been carried out under its responsibility.
In accordance with the legal provisions regarding conformity and hidden defects (art. 1641 c. Civ.), The Seller reimburses or exchanges products that are defective or do not correspond to the order. Reimbursement can be requested as follows: by email to the following address: email@example.com indicating the defect in the product or the product that should have been received by the customer. The product must be returned within 14 days of receipt of the order by the customer. If the product received is different from the one ordered, the product received must be returned intact, in its original packaging. Return costs are the responsibility of the Buyer, unless otherwise indicated by the Seller (especially if the sending error comes from the Seller).
Article 7: Retention of title clause
The products remain the property of the Company until full payment of the price.
Article 8: Terms of delivery
The products are delivered to the delivery address that was indicated when ordering and within the deadlines indicated. These times do not take into account the time taken to prepare the order.
When the delivery requires an appointment with the Customer, the Buyer must use the contact form at the address: https://celineguyotfacialiste.com or by email: firstname.lastname@example.org in specifying his request. In the event of late shipment, the Customer will be informed by email. In the event of late delivery, the Customer has the option of terminating the contract under the terms and conditions
defined in Article L 138-2 of the Consumer Code. The Seller then proceeds to
reimbursement of the product and « outbound » costs under the conditions of Article L 138-3 of the Consumer Code. The Seller recalls that when the Customer takes physical possession of the products, the risk of loss or damage to the products is transferred to him. It is the Customer’s responsibility to notify the carrier of any reservations about the product delivered.
Article 9: Availability and presentation
In the event that an item is unavailable for a period exceeding 15 working days, you will be immediately notified of the foreseeable delivery times and the order for this item may be canceled on request. The Customer may then request a credit for the amount of the item or its full refund and the cancellation of the order.
Article 10: payment
Payment is due immediately upon ordering, including for products in
pre-order. The Customer can pay by payment card.
Cards issued by banks domiciled outside France must be international bank cards (Mastercard or Visa). Secure online payment by bank card is made by our payment provider. The information transmitted is encrypted in accordance with the rules of the art and cannot be read during transport on the Colissimo or Mondial Relay network. Once the payment has been initiated by the Customer, the transaction is immediately debited after verification of the information. In accordance with the provisions of the Monetary and Financial Code, the commitment to pay given by card is irrevocable. By providing his banking information during the sale, the Customer authorizes the Seller to debit his card for the amount relating to the price indicated. The Customer confirms that he is the legal holder of the card to be debited and that he is legally entitled to use it. In the event of an error, or in the event that it is impossible to debit the card, the Sale is automatically terminated and the order canceled.
Article 11: withdrawal period
In accordance with the provisions of Article L 221-5 of the Consumer Code, the Buyer
has the right to withdraw without giving any reason, within fourteen (14) days of the date of receipt of his order. The right of withdrawal can be exercised by contacting the Company by email at the address: email@example.com with its order number. We inform Customers that in accordance with the provisions of
Articles L. 221-18 to L. 221-28 of the Consumer Code, this right of withdrawal cannot be exercised for
The provision of services fully performed before the end of the withdrawal period and whose performance has begun after the express prior consent of the consumer and express waiver of his right of withdrawal;
The supply of goods made to the consumer’s specifications or clearly personalized;
The supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection;
The supply of digital content not supplied on a tangible medium, the execution of which has begun after the express prior consent of the consumer and express waiver of his right of withdrawal.
– [VS. consom., art. L. 121-21-8.]. If the right of withdrawal is exercised within the aforementioned period, the price of the product (s) purchased and the shipping costs will be reimbursed, with the return costs remaining the responsibility of the Customer. Product returns are to be made in their original condition and complete (packaging, accessories, instructions;); if possible, they should be accompanied by a copy of the proof of purchase. In accordance with legal provisions, you will find below the standard withdrawal form to be sent to us at
the following address: firstname.lastname@example.org.
Reason for withdrawal
Product (s) concerned
Article 12: Guarantees
In accordance with the law, the Seller assumes the following guarantees: of conformity and relating to hidden defects of the products. The Seller reimburses the buyer or exchanges the products
apparently defective or not corresponding to the order placed. The refund request must be made by email to the address: email@example.com indicating your order number. The Seller reminds the consumer; has a period of 2 years from the delivery of the goods to act with the Seller; that he can choose between replacement and repair of the good subject to the conditions provided for by the aforementioned provisions apparently defective or not corresponding; that he is exempt from providing proof of the existence of the lack of conformity of the goods during the six months following delivery of the goods; that, except for second-hand goods, this period will be extended to 24 months from March 18, 2016; that the consumer can also assert the guarantee against hidden defects of the thing sold within the meaning of article 1641 of the civil code and, in this case, he can choose between the resolution of the sale or a reduction of the sale price ( provisions of articles 1644 of the Civil Code).
Article 13: Complaints and mediation
If necessary, the Buyer may submit any complaint by contacting the company using the following contact details firstname.lastname@example.org.
In accordance with the provisions of art. L. 611-1 to L. 616-3 of the Consumer Code, the
consumer is informed that he can use a consumer mediator in the
conditions provided for in Title I of Book VI of the Consumer Code. In the event of failure of the complaint request to the Seller’s customer service, or in the absence of a response within two months, the consumer may submit the dispute to
a mediator who will independently try to bring the parties together in order to obtain
an amicable solution.
Article 14: termination of the contract
The order can be resolved by the buyer by registered letter with acknowledgment of receipt in the following cases:
– delivery of a product that does not comply with the characteristics of the order;
– delivery exceeding the deadline set when ordering or, failing a date,
within thirty days of payment;
– unjustified price increase or product modification.
In these cases, the buyer may demand the reimbursement of the deposit paid plus the
interest calculated at the legal rate from the date of receipt of the deposit.
Article 15: Intellectual property rights
Trademarks, domain names, products, software, images, videos, texts or more generally any information subject to intellectual property rights are and remain the exclusive property of the seller. No assignment of intellectual property rights is made through these GTC. Any total or partial reproduction, modification or use of these goods for any reason whatsoever is strictly prohibited.
Article 16: Force majeure
The performance of the seller’s obligations at the end of these presents is suspended in the event of
the occurrence of a fortuitous event or force majeure which would prevent its execution. Seller
will notify the customer of the occurrence of such an event as soon as possible.
Article 17: Nullity and modification of the contract
If one of the stipulations of this contract were canceled, this nullity would not entail the nullity of the other stipulations which will remain in force between the parties. Any contractual modification is only valid after a written and signed agreement of the parties.
Article 18: Protection of personal data
In accordance with Regulation 2016/679 of April 27, 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, the Seller sets up a processing of personal data which purpose the sale and delivery of products and services defined in this contract. The Buyer is informed of the following:
– the identity and contact details of the controller and, where applicable, the representative of the controller: the Seller, as indicated at the top of these T & Cs;
– the contact details of the data protection officer email@example.com
– the legal basis of the processing: contractual performance – the recipients or categories of recipients of the personal data, if they exist: the controller, his departments in charge of marketing, the departments in charge of IT security , the service in charge of sales, delivery and ordering, subcontractors involved in delivery and sales operations as well as any authority legally authorized to access the personal data in question – none
transfer outside the EU is not foreseen – the retention period of the data: the time of the commercial prescription – the data subject has the right to ask the controller for access to personal data, the rectification or erasure of these, or a limitation of the processing relating to the data subject, or of the right to object to the processing and of the right to data portability – The data subject has the right to lodge a complaint with a control – the information requested during the order is necessary for the establishment of the invoice (legal obligation) and the delivery of the goods ordered, otherwise the order cannot be placed. No automated decisions or profiling are implemented through the ordering process.
Article 18: Applicable law and clauses
All the clauses appearing in these general conditions of sale, as well as all the purchase and sale transactions referred to therein, will be subject to French law. The nullity of a contractual clause does not entail the nullity of these general conditions of sale.
Article 19: Consumer information
For the purpose of informing consumers, the provisions of the Civil Code and the Code of
consumption are reproduced below:
Article 1641 of the Civil Code: The seller is bound by the guarantee for hidden defects in the item sold which make it unfit for the use for which it is intended, or which reduce this use so much that the buyer would not have it. acquired, or would have given only a lower price, if he had known them.
Article 1648 of the Civil Code: The action resulting from latent defects must be brought by the purchaser within two years from the discovery of the defect. In the case provided for in Article 1642-1, the action must be brought, under penalty of foreclosure, within one year of the date on which the seller can be released from apparent defects or lack of conformity.
Article L. 217-4 of the Consumer Code: The seller delivers goods in conformity with the contract and is liable for any lack of conformity existing at the time of delivery. It also responds to any lack of conformity resulting from the packaging, assembly instructions or installation when it has been charged to it by the contract or has been carried out
under his responsibility.
Article L. 217-5 of the Consumer Code: The goods comply with the contract:
1 ° If it is suitable for the use usually expected of a similar good and, if applicable:
– if it corresponds to the description given by the seller and has the qualities that the latter has
presented to the buyer as a sample or model;
– if it has the qualities that a buyer can legitimately expect given the public statements made by the seller, the producer or his representative, in particular in advertising or labeling;
2 ° Or if it has the characteristics defined by mutual agreement between the parties or is suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted.
Article L. 217-12 of the Consumer Code: Action resulting from lack of conformity lapses two years after delivery of the goods.
Article L. 217-16 of the Consumer Code: When the buyer asks the seller,
during the course of the commercial warranty granted to him during the acquisition or repair of movable property, a repair covered by the warranty, any period
downtime of at least seven days is added to the remaining warranty period. This period runs from the buyer’s request for intervention or the provision for repair of the property in question, if this provision is subsequent to the request for intervention